Last updated: 16 September 2026
Historic Hotels Belgium values the protection of your personal data and your privacy. This Privacy Policy explains which personal data we collect, why we process this data, how long we retain it, with whom we may share it, and what rights you have regarding your personal data.
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
The data controller responsible for the processing of personal data through this website is:
Historic Hotels Belgium
Oude Houtlei 46
9000 Ghent
Belgium
Email: reservations@historichotelsbelgium.com
Telephone: +32 9 225 00 00
Website: historichotelsbelgium.com
Historic Hotels Belgium includes several hotels and accommodations in Belgium. Depending on the accommodation you contact or with which you make a reservation, the relevant accommodation may also be involved in the processing of your personal data.
Depending on how you use our website and services, we may process the following types of personal data:
We ask you not to provide sensitive personal data unless this is necessary in connection with your stay or the services requested. Where you voluntarily provide such information, we will only process it for the purpose for which it was provided and insofar as permitted by applicable law.
We may process your personal data for the following purposes:
When you book a room, package or other service, we process your personal data in order to:
In this case, processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
When you contact us through a contact form, by email or by telephone, we use the information you provide to respond to your question or request.
Depending on the nature of your enquiry, we process this information on the basis of the performance of a contract, steps taken prior to entering into a contract, or our legitimate interest in responding to enquiries from existing and potential guests.
When you request information about corporate rates, group reservations, meetings or events, we process your personal data in order to handle your enquiry, prepare an offer or quotation, and communicate with you regarding your request.
Certain personal data may be processed and retained because we are legally required to do so, for example in connection with accounting, taxation, invoicing or other legal obligations applicable to hotel operations.
We may process technical information in order to:
Where such processing is not strictly necessary, we will request your prior consent where required by law.
With your consent, we may use cookies and similar technologies to understand how our website is used. For example, we may analyse which pages are visited and how visitors navigate through the website.
This information helps us improve our website, content, services and overall user experience.
Our website may use cookies and similar technologies.
Functional and strictly necessary cookies may be placed without prior consent where they are necessary for the proper functioning of the website.
For non-essential cookies, such as analytics and marketing cookies, we request your prior consent where required by applicable law through our cookie banner.
You can use the cookie settings on our website to review your preferences and, where applicable, change or withdraw your consent.
Further information about the cookies we use, their providers, purposes and retention periods can be found in our separate Cookie Policy.
We do not sell your personal data.
In order to provide our services, we may share personal data with third parties that support our business operations, including:
Where a third party processes personal data on our behalf, we put appropriate arrangements in place regarding the processing and protection of that personal data where required.
When you make a reservation through our website for one of the accommodations within Historic Hotels Belgium, the personal data required to process your reservation may be shared with the relevant accommodation.
Some of our service providers may process personal data outside the European Economic Area (EEA).
Where personal data is transferred outside the EEA, we ensure that there is an appropriate legal basis and that suitable safeguards are in place. This may include relying on an adequacy decision of the European Commission or using Standard Contractual Clauses approved by the European Commission.
We do not retain personal data for longer than necessary for the purposes for which it was collected, unless we are legally required to retain it for a longer period.
The exact retention period may vary depending on the type of information and the purpose for which it is processed.
When determining retention periods, we may take into account:
When personal data is no longer required, it will be deleted or anonymised.
We take appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or other unlawful processing.
Although we take appropriate security measures, no digital system can guarantee absolute security.
Under the GDPR, you have various rights regarding your personal data, depending on the circumstances.
You may have the right to request:
Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
You can submit a request by contacting:
reservations@historichotelsbelgium.com
To protect your privacy, we may ask you to verify your identity before we process your request.
If you have any questions or concerns about how we process your personal data, we encourage you to contact us first at reservations@historichotelsbelgium.com.
You also have the right to lodge a complaint with the competent supervisory authority.
In Belgium, this is:
Data Protection Authority (DPA)
Rue de la Presse 35 / Drukpersstraat 35
1000 Brussels
Belgium
Further information is available from the Belgian Data Protection Authority.
Our website may contain links to third-party websites and services, such as reservation platforms, social media platforms and other external service providers.
Historic Hotels Belgium is not responsible for how these external parties process personal data. We recommend reviewing the privacy policies of these third parties before providing them with personal information.
Our website and services are not specifically directed at children.
Where personal data relating to minors is required in connection with a reservation or stay, we will only process such data insofar as necessary to provide our services or comply with applicable legal obligations.
We may update this Privacy Policy from time to time, for example when our services, website or applicable legislation change.
The most recent version will always be published on this website. The date on which this Privacy Policy was last updated is shown at the top of this page.
If you have any questions about this Privacy Policy or the way we process your personal data, please contact us:
Historic Hotels Belgium
Oude Houtlei 46
9000 Ghent
Belgium
Email: reservations@historichotelsbelgium.com
Telephone: +32 9 225 00 00
